Clinic Director - Outpatient Mental Health
Full Time • Richmond
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
We are seeking an experienced, independently licensed clinician who has a passion for leadership, team development, and clinic operations to serve as Clinic Director of our established outpatient mental health clinic, serving the Henrico community for over three years.
This is not an entry-level leadership role; prior experience supervising clinicians or managing a behavioral health program is strongly preferred.
This is not an entry-level leadership role; prior experience supervising clinicians or managing a behavioral health program is strongly preferred.
This position is best suited for someone who:
- Has experience supervising clinicians or leading a clinical team
- Is comfortable managing both people and performance
- Understands insurance, documentation, and productivity standards
- Is already credentialed with major insurance carriers in Virginia
- Wants to play a meaningful role in growing a stable, community-based clinic
As a Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director is highly compensated (salary, commission, and bonuses) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10–15 professional outpatient therapists. This includes recruiting and supporting strong clinicians, managing clinic performance and client satisfaction, providing training and ongoing developmental support, meeting fiscal goals, marketing clinical services, and building community partnerships and referrals. The Clinic Director will also maintain a reasonable client caseload.
Ellie Mental Health was founded in 2015 with the mission of destigmatizing mental health care and removing barriers to treatment. Today, Ellie clinics continue to grow nationwide through locally owned and operated franchises committed to innovative, compassionate care.
Reporting & Supervision
- The Clinic Director reports to the local Franchise Owner
- All clinic therapists report to the Clinic Director
Who Thrives in This Role
This role is a great fit for someone who:
- Enjoys mentoring and developing clinicians and building a strong, supportive team culture
- Is comfortable balancing clinical work, leadership, and operational responsibilities
- Takes ownership of clinic performance and works proactively to solve problems
- Communicates clearly and confidently with clinicians, clients, and community partners
- Values structure, accountability, and consistency while still bringing creativity and flexibility to their work
- Wants to grow with a stable, established clinic that continues to expand its reach in the community
Responsibilities
Hiring, Training, and Staff Management
- Oversee recruitment and hiring of therapists
- Provide onboarding and training to ensure all clinical and operational policies and procedures are followed
- Assess ongoing development needs and provide training as needed
- Hold staff compassionately accountable for performance expectations
- Manage staff performance, including coaching, performance improvement plans, and disciplinary processes as needed
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and best practices
- Provide clinical oversight to Mental Health Practitioners and Professionals, including signing documentation for pre-licensed providers
- Participate in Clinic Director peer consultation
- Provide 1:1 consultation with therapy staff to review productivity, caseload, and documentation
Client Care
- Evaluate mental health diagnoses and implement treatment plans
- Complete ongoing documentation in accordance with company policy
- Utilize creative and evidence-based interventions
- Coordinate services with families, schools, medical providers, and other professionals as needed
Clinic Oversight
- Collaborate with franchise owner and corporate partners to support fiscal and clinical efficiency
- Monitor clinic schedules and operational needs
- Respond to concerns from clients, clinicians, and community partners
- Serve as point of contact for building-related matters
Outreach, Marketing, and Community Engagement
- Lead community outreach and referral development
- Collaborate with marketing to promote clinic visibility
Organizational Leadership
- Implement required policies and procedures in collaboration with franchise owner and corporate partners
- Identify and implement opportunities to improve client care, quality, and efficiency
Required Qualifications
- Preferred: Previous experience as a Clinical Supervisor, Lead Therapist, or Program Manager
- Master’s degree or higher in a mental health discipline
- Independently licensed in Virginia (LCSW, LPC, or LMFT)
- Currently credentialed individually with major commercial insurance carriers in Virginia (such as Anthem/BCBS, Aetna, Cigna, Optum/UnitedHealthcare, or similar)
- Strong leadership, problem-solving, and organizational skills
- Working knowledge of state regulations governing mental health practice
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational and time-management skills
- Ability to work effectively in a fast-paced, evolving environment
- Proficiency with Microsoft 365 and electronic health record systems
- Working knowledge of HR principles and performance management
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Applicants should be prepared to verify active Virginia licensure, current individual insurance credentialing status, and prior supervisory or leadership experience during the interview process.
What We Offer
- Competitive compensation structure (salary, commission and bonuses)
- Established clinic with existing referral base and operational systems
- Supportive leadership and collaborative culture
- Opportunity to lead and grow a thriving mental health practice in the community
Why Join Us
This role is an excellent fit for a clinician who enjoys leadership, values accountability, and takes pride in building a strong team culture. We are looking for someone who is committed to creating a stable, supportive environment for both clients and clinicians and who wants to grow with a practice that is already established and continuing to expand.
If you are someone who enjoys solving problems, mentoring others, and helping a clinic operate at a high level while maintaining a positive and compassionate workplace, we encourage you to apply.
Compensation: $105,000.00 - $140,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment